At Gitaa Krishna Silks, we strive to provide a seamless shopping experience. Please read our shipping and refund policies carefully.
- Shipping Policy
Order Processing:
All orders are processed within 1–3 business days.You will receive a confirmation email once your order is shipped.
Shipping Charges:
Free shipping on orders above ₹5,000. For orders below ₹5,000, standard shipping charges will apply, as displayed at checkout.
Delivery Time:
Domestic deliveries typically take 3–7 business days, depending on your location.Estimated delivery times will be provided during checkout.
Please note that delivery times may be slightly delayed during festive seasons or due to unforeseen circumstances.
Order Tracking:
Once your order is shipped, you will receive a tracking number to monitor your shipment.
- Refund & Return Policy
Easy Returns:
You can return items within 7 days of delivery for a refund or exchange.Products must be in original condition, unworn, unwashed, and with tags intact.
Non-Returnable Items:Customized or personalized products cannot be returned.Sale or discounted items may be non-returnable (as mentioned at the time of purchase).
Refund Process:
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges:
If you wish to exchange a product, please contact us with your order details. Exchanges are subject to product availability.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Gitaa Krishna Silks
Email: raghavendradhanu@gmail.com
Phone: +91 96762 92914
Address:
Dilsukhnagar:
S.R.R. Complex, Opp. Konark Theatre, Dilsukhnagar, Hyderabad
Kothapeta:
Beside, Victoria Memorial Metro Station, Gate No. B, Kothapeta, Hyderabad
Kukatpally:
Vanijya Tower,K P H B Phase 1, Kukatpally, Hyderabad